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Where to Look for New Employees

Knowing where to look for employees is one of the biggest struggles that we hear from small business owners on a daily basis. It seems that the "traditional" ways are so cumbersome and time consuming and only result in high turnover costing lots of money. 

I recently read an article explaining Microsoft assumes that the best candidates are not looking for new jobs. Actually, if a candidate reaches out the them that candidate is  less desirable. I don't know about you, but I assume that Microsoft probably has their hiring process fine tuned. If that is the assumption they make, we can probably make a similar one. So, what does that mean for our typical job searching? In my mind, we are spending valuable time and money on something that is not going to provide the result we are looking to receive. But with that said, how do we go about finding qualified employees? 

When we are looking for a new employee at BCI we begin our search by asking our current employees if they know anyone who is really talented at whatever position we are looking for. This gives us candidates that already have a good reference with people that we trust. We find that our employees only give us high quality candidates because their name is on the line as well. They won't recommend someone who they know won't show up for work on time or have a bad work ethic. It's interesting how that works, isn't it? 

I find that regardless of the industry that you are in, your employees probably know people who are in similar roles to themselves. If you own a dealership, your technicians know other technicians. If you manage a hospital, your doctors know other doctors. Or, if you are a principal, your teachers know other teachers.  We have come to realize they will be your best recruiters for your position, since they know it so soundly. There is nothing wrong with tying an incentive program for good leads or hires that come from a referral. This provides additional incentive for your employees to bring strong leads to you based on what they know of your business and the culture you desire. 

Another way to find employees is to think about places you go and the great staff there. Now I'm not promoting stealing other companies’ employees However, you never know when someone is ready to make a transition and you are giving them an opportunity. Think about the service manager at the car dealership you visit. Are they the type of person you would like to run your service department? What about the friendly receptionist at your doctor’s office who makes scheduling appointments easy? These are the type of people that you constantly need to be on the lookout for that can help take your business to the next level. This is how we have found all of our current employees.
For example, not long ago it became apparent that we needed a dedicated sales person for our team. Last year as we were walking around a trade show, we began looking at a company’s banners trying to get ideas for other events we had coming up.  While there a sales member of that company began to strike up a conversation with us. When I walked back by the booth the next day, he remembered my name and details from our earlier conversation. In that moment, my thought was I want him on our team! He wasn’t looking for a new job, but he was a great sales person.

By thinking outside of the typical hiring methods, your candidate pool will begin to expand not just with leads but the best, qualified leads that will fit into your business. Ultimately, this will save you time and money!


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Dodgeball, Personality and Hiring

I hate losing! So much so in fact, if you were to ask my brother what it was like to play a board game with me growing up, he would roll his eyes and tell you the stories of how I was terrible of a loser. This wasn't just a pout in the corner. This was quit-in-the-middle-of-the game because there is no way I was going to win and then I refuse-to play-with-him-again mad. While I still hate losing (and refuse to play any board games,) I am glad to report I have become a more graceful loser. 

My fierce competitive spirit was the same when it came to middle school dodge ball. While I know for many just the words “dodge ball” elicits chills running up and down your spine, and not the good kind. It’s the kind that spreads fear and dread through you. However, I have found that the way I handled dodge ball tells me a lot about who I am today. It also tells me about the type of employees that I want to surround myself with as a team. 

Think back to middle school and you are in the gym, the P.E. teacher blows the whistle and everyone runs to grab dodge balls then you take your place. Where do you go?
A.   Are you the person who is standing in the middle of the group talking to your friends?
B.    Are you standing as close to the wall as physically possible?
C.    Are you up at the front line throwing the balls as hard as you can?
D.   Are you the one who comes up with a plan to win that you follow at all cost?

You are probably thinking, well I fit a few of these. That is okay, I just want you to pick the one that you MOST relate to back in the day. 

If you get hit by the ball because you are standing in the middle of the group talking. You are a High I or Influencer personality. You are a goldfish. You are typically the life of the party and you know everyone in the office and are the head of the party planning committee. You are able to shape your environment by influencing or persuading others. You do a great job at making everyone feel included and can start up a conversation with a stranger and be best friends by the end of it. 

If you are the person who is standing as close to the wall as physically possible and who has nightmares about being hit by the dodge ball, you are a high S or Steady personality. You are the golden retriever. You are loyal and want to avoid conflict as much as possible. You are the person that when conflict does come up in the office, you want to go make sure everyone makes up as soon as possible, so that things will be back to “normal.” You are great at working with others to make sure a task gets completed with as little conflict as possible.

The next people are on the front lines of the dodge ball game. They are the people who get “out” the most. You are my people. This group is called the high D or Dominant personality. The animal that most describes us is a lion. If you need something done regardless of the ramifications, it is in your best interest to find someone who is a high D personality. On the flip side, often when they do take charge the ramifications can be like an atomic bomb detonating.  

The final group are the people who are making sure that every rule is followed. If you could opt out of playing and be the referee, that would be your dream. They are high C or Compliant personalities. You are an owl. You thrive on quality and accuracy in everything that you do. You are the one who gathers, criticizes, and test all the information that you receive to come up with the best plan.

Every single person who gets to the interview stage at BCI is required to take a personality assessment. In fact, most of the time we ask any qualified candidate to take it when they send in their resume and cover letter. We take time to benchmark what type of personality would be the best fit for specific roles in our company. Understanding personality types has helped us come a long way in relating to each other as a team and giving us specific parameters to look for when we are ready to bring on an additional team member. 

If you are interested in having your team go through personality assessments, email natalie@bobclements.com for a FREE assessment. 


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